Payments
How do I pay? Support & confirmation.
Booking
Cancellations, refunds & rescheduling.
Account Security
Security, passwords & personal data.
Top-up & Balance
Balance approvals & documentation.
Payments
You can pay using various methods including credit/debit cards, bank transfers, and local payment systems like UzCard and Humo.
Yes, we support bank transfers. You can find the bank details during the checkout process.
Payments are usually confirmed instantly for cards and local systems. Bank transfers may take 1-2 business days.
Booking
Go to "My Bookings" in your profile, select the booking, and click "Cancel". Refund terms depend on the service provider.
The platform does not support rescheduling. To change dates or details, cancel the existing booking and create a new order.
If your order starts within 5 days and any order item is already assigned, no refund will be issued. Otherwise, refunds follow the cancellation policy of the service you booked.
Account Security
Click on "Forgot Password" on the login page and follow the instructions sent to your email.
Yes, we use industry-standard encryption and security measures to protect your personal data.
Top-up & Balance
No documents are required. You can top up your balance using a card or bank transfer.
Balance top-ups via cards are instant. Manual approvals (e.g. bank transfers) take up to 24 hours.